SHIPPING & DELIVERY POLICY Last updated January 18, 2024
This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://zache.net/products/pages/terms
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-Store Pickup
In-store pickup is available for All purchases. Pickups are available Weekdays 9am - 4pm.
Free Shipping
We offer free shipping from time to time on SELECTED products at our own discretion.
Standard shipping costs apply on all domestic orders.
We will send a notification upon delivery milestones.
DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to the following countries: South Africa, Botswana.
Free shipping is not valid on international orders.
For information about customs process: Email office@zache.co
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://zache.net/products/pages/returns
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by: Email: office@zache.co
